Welcome to VivaopsCP ("Service"), a social media giveaway platform operated by Viva Ops LLC. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms.
Our Service helps you run transparent social media giveaways by fetching public comments from posts and conducting fair, verifiable random draws.
Our Service operates in full compliance with the API Terms of Service of all supported platforms, including Instagram, Facebook, TikTok, YouTube, Twitter/X, and LinkedIn. By using our Service, you also agree to comply with each platform's terms and policies.
Our platform provides the following features:
- Comment Fetching: Pull public comments from social media posts via official APIs
- Advanced Filtering: Filter entries by @tags, #hashtags, keywords, and blocklists
- Fair Random Draws: Conduct verifiable random winner selection with cryptographic checksums
- Multiple Play Styles: Spin the wheel, scratch cards, batch draws, and more
- Proof Generation: Create shareable certificates and video proofs of draws
- Multi-Prize Support: Configure multiple prize tiers and standby winner lists
We offer the following subscription tiers:
| Plan | Price | Included |
|---|
| Free | $0 | 300 comments/draw, Basic filters, Single prize, Certificate export |
| Pro | $19/month | 3,000 comments/draw, Advanced filters, Multi-prize, Custom styles, Video export |
| Enterprise | Custom | Unlimited volume, Team collaboration, Compliance audit, SSO, SLA support |
Prices are subject to change with 30 days prior notice.
- All payments are processed securely through our payment provider
- Subscriptions are billed monthly in advance
- You authorize us to charge your payment method on a recurring basis
- You may cancel your subscription at any time
- Refunds are available within 14 days of initial purchase if you are unsatisfied with the Service
- No refunds are provided for partial months after the 14-day period
- To request a refund, please contact us
By connecting your social media accounts to our Service, you:
- Grant us permission to access public comments on posts you specify
- Authorize us to read limited public profile information
- Understand that we never collect or store your social media passwords
- Understand that you can revoke this access at any time through your account settings or the respective platform's settings
- You retain full ownership of all content from your social media posts
- Draw results, certificates, and proofs generated using our Service belong to you
- You are responsible for ensuring your giveaways comply with applicable laws and platform policies
- You are responsible for fulfilling any prizes promised in your giveaways
You agree to:
- Comply with all applicable laws regarding contests and giveaways in your jurisdiction
- Clearly disclose giveaway rules and eligibility requirements to participants
- Fulfill all prizes as promised to winners
- Not use our Service for any fraudulent or deceptive giveaways
You agree not to:
- Use our services in any way that violates platform policies or any applicable law
- Attempt to circumvent usage limits set by your subscription plan
- Share account credentials or resell access to our Service
- Use our Service to conduct fake or fraudulent giveaways
- Attempt to gain unauthorized access to our servers or networks
We may terminate or suspend your account if you:
- Violate these Terms or any platform's policies
- Exceed your plan's usage limits repeatedly
- Engage in fraudulent or abusive behavior
Upon termination, your data will be deleted after 30 days.
In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of social media account access due to platform policy changes
- Changes in platform API availability
- Disputes with giveaway participants or winners
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or through our Service at least 14 days before the changes take effect.
If you have any questions about these Terms, please contact us.